We use a combination of approaches, including all aspects of the Lean discipline and process mapping, to deliver improvements and benefits to businesses

The Lean methodology relies on three very simple ideas

• deliver value and benefits from your customer’s perspective
• eliminate waste and inefficiencies (things that don’t bring value to the end product)
• adopt a culture of continuous improvement

Process improvement involves the practice of identifying, analysing and improving existing business processes.

The standard approach is to capture:

• Current State – As Is
• Future State(s) – Could Be
• Target State – To Be

We use a combination of tools and methodologies to improve processes including:

• SIPOC including metrics
• BPMN
• Lean
• APQC
• DMAIC

What gets measured, gets managed – benefits need to be measured.

Financial benefits are the most commonly used measures for assessing benefits. However, there are also many non-financial benefits that can be measured or assessed.

It is essential to align actual benefits with improvements.